Help desk Management/Customer Support Software

Helpdesk Pilot is a web based help desk management software that enables companies to better manage and handle support requests sent in via email or web. Configure an email id as a department, for example support@yourcompany.com and Helpdesk Pilot will efficiently convert all incoming emails into uniquely numbered tickets that enter a ticket queue.

Create Support Staff members and through Helpdesk Pilot’s Staff Interface, respond to the requests/issues raised by your customers in a quick and efficient manner. Track tickets easily and provide your customers with the rapid support they require.

With features such as multi-lingual support, customizable mail templates, add-on plugins and much much more, Helpdesk Pilot is the clear answer to your company’s customer support needs.